Master Prompt Library - Quick Reference
This guide provides a quick reference to all prompts organized by use case.
How to Use These Prompts
- Find the prompt for your task in this reference
- Copy the prompt from the appropriate file
- Paste your data where indicated (e.g., [PASTE RFP HERE])
- Run in any model - ChatGPT, Claude, Gemini, etc.
- Iterate - If the output isn't right, adjust the prompt and try again
Prompt Files
| File | Use Case | # of Prompts |
|---|
| 01-rfp-analysis-prompts.md | Analyzing RFPs and building quotes | 5 |
| 02-rate-lookup-prompts.md | Responding to rate requests | 8 |
| 03-customer-communication-prompts.md | Writing customer emails | 8 |
| 04-process-mapping-prompts.md | Creating flowcharts and documentation | 6 |
| 05-customer-onboarding-prompts.md | New customer implementation | 7 |
| 06-financial-analysis-prompts.md | AR and revenue analysis | 7 |
Quick Reference by Task
"I need to analyze an RFP..."
| Task | Prompt File | Prompt Name |
|---|
| Extract key requirements | 01 | Basic RFP Extraction |
| Assess if it's a good fit | 01 | RFP Fit Assessment |
| Generate questions for discovery call | 01 | Generate Clarifying Questions |
| Write the scope of work | 01 | Scope of Work Draft |
| Position against competitors | 01 | Competitive Positioning |
"I need to respond to a rate request..."
| Task | Prompt File | Prompt Name |
|---|
| Any rate request (master prompt) | 02 | Master Rate Lookup Prompt |
| Simple LTL shipment | 02 | Rate Request #1 |
| Weekly/recurring FTL lane | 02 | Rate Request #2 |
| LTL with accessorials (liftgate, etc) | 02 | Rate Request #3 |
| Urgent/expedited shipment | 02 | Rate Request #4 |
| Multi-stop truckload | 02 | Rate Request #5 |
| Vague request (need more info) | 02 | Rate Request #6 |
| International/cross-border | 02 | Rate Request #7 |
"I need to write a customer email..."
| Situation | Prompt File | Prompt Name |
|---|
| Shipment is delayed | 03 | Scenario A: Delay Notification |
| Following up on a quote | 03 | Scenario B: Quote Follow-Up |
| Responding to damage claim | 03 | Scenario C: Damage Claim Response |
| Apologizing for our mistake | 03 | Scenario D: Service Issue Apology |
| Starting contract renewal conversation | 03 | Scenario E: Contract Renewal |
| Notifying of price increase | 03 | Scenario F: Price Increase |
| Trying to win back lost customer | 03 | Scenario G: Win-Back Attempt |
| Thanking a customer | 03 | Scenario H: Thank You |
"I need to create a process map..."
| Task | Prompt File | Prompt Name |
|---|
| Basic flowchart from description | 04 | Basic Process Flowchart |
| Flowchart with pain points highlighted | 04 | Process Map with Pain Points |
| Find where AI can help | 04 | Identify AI Integration Points |
| Current state vs future state | 04 | Current State vs Future State |
| Swimlane diagram (who does what) | 04 | Swimlane Diagram |
| Full process documentation | 04 | Process Documentation Generator |
"I need to onboard a new customer..."
| Task | Prompt File | Prompt Name |
|---|
| Generate task list | 05 | Onboarding Task Generator |
| Create implementation timeline | 05 | Implementation Timeline |
| Prepare kick-off meeting | 05 | Kick-Off Meeting Agenda |
| Create welcome packet | 05 | Welcome Packet Content |
| Assess implementation risks | 05 | Risk Assessment |
| Write status update | 05 | Status Update Generator |
| Create customer-specific SOP | 05 | SOP Generator |
"I need to analyze financial data..."
| Task | Prompt File | Prompt Name |
|---|
| Summarize AR for collections meeting | 06 | AR Aging Summary |
| Draft collection emails | 06 | Collection Email Drafts |
| Project cash flow | 06 | Cash Flow Projection |
| Analyze monthly revenue | 06 | Monthly Revenue Analysis |
| Assess account health | 06 | Account Health Assessment |
| CEO weekly summary | 06 | Financial Executive Summary |
| Analyze customer profitability | 06 | Customer Profitability Analysis |
The Four Building Blocks (Always Use This Structure)
Every prompt should include:
ROLE:
[Who is the AI acting as?]
CONTEXT:
[What background information does it need?]
TASK:
[What specifically should it do?]
OUTPUT FORMAT:
[How should the output look?]
Pro Tips
Make Prompts Better
- Be specific - "Write a 150-word email" not "Write a short email"
- Give examples - Show what good output looks like
- State constraints - "Do not include..." or "Make sure to..."
- Request structure - "Use bullet points" or "Create a table"
When Output Isn't Right
- Add more context - The model might be missing information
- Be more specific about format - Show exactly what you want
- Break into steps - "First... then... finally..."
- Try a different model - Claude might handle it better than GPT (or vice versa)
For Business-Critical Output
- Always verify facts - Especially numbers, rates, dates
- Check for hallucinations - Did it make something up?
- Review tone - Is it appropriate for the recipient?
- Add your judgment - AI is a first draft, not final copy
Sample Workflow: Using Multiple Prompts Together
Scenario: New RFP arrives, need to respond
- Use RFP Fit Assessment - Decide if we should pursue
- Use Generate Clarifying Questions - Prepare for discovery call
- Use Scope of Work Draft - Create proposal content
- Use Competitive Positioning - Sharpen our message
- Use Quote Follow-Up - Send if no response
Scenario: New customer signs, need to onboard
- Use Risk Assessment - Identify potential issues
- Use Onboarding Task Generator - Create task list
- Use Implementation Timeline - Build project plan
- Use Kick-Off Meeting Agenda - Prepare first meeting
- Use Welcome Packet Content - Send to customer
- Use SOP Generator - Document their requirements
- Use Status Update Generator - Keep stakeholders informed
Customization
These prompts are templates. Always customize by:
- Adding Walker-specific details (locations, services, rates)
- Including relevant customer history
- Adjusting tone for the specific relationship
- Adding any constraints or requirements
The more context you provide, the better the output.